National servicemen (NSmen) are free to decide how they want to use their S$100 worth of NS55 credits, the Ministry of Defense (MINDEF) said CNA Saturday (July 9).
“Those considering cashing in at traders with such functions may want to consider whether they might incur additional charges,” the MINDEF spokesperson said.
Viral TikTok video showing Sheng Siong’s ATMs cashing out NS$55 credits
MINDEF’s response is likely to be in response to TikTok videos and related content showing the Sheng Siong Simple Teller Machine ($TM) being used to cash out S$90 out of S$100 of NS55 recognition package credits, while incurring a convenience of S$0.20 service charge.
The cashing in of NS55 credits was first announced on TikTok by a user of the platform who discovered the lifehack/loophole, but it appears the video has been taken down.
As the $TM charges a service fee of S$0.20 for each PayNow transaction and can only dispense S$10 and S$50 notes, S$9.80 will need to be kept as credits in the LifeSG app for use at other merchants, while S$90 can be waived.
MINDEF previously said NSmen would be eligible for the package based on their national service status from May 2022.
Digital credits worth S$100 are gradually being released in batches to eligible NSmen from July 1 to July 31.
Eligible NSmen will receive an SMS notifying them of the receipt of their credits.
Full-time NSFs who enroll before December 31, 2022 will also be eligible for post-enrollment benefits.
The credits will be valid for one year.
Paper vouchers can be provided to those who have “exhausted all avenues of assistance”, but are still unable to access or redeem their credits through the LifeSG mobile app, MINDEF said.
These NSmen can contact the NS55 call center (1800-723-6755 or [email protected]) to request paper vouchers.
Best photos via Mothership and Our Singapore Army/Facebook